Privacy Policy

Effective Date: July 11, 2025
Last Updated: July 11, 2025

Star Bright Electric LLC (“Star Bright Electric,” “we,” “our,” “us”) is committed to protecting the privacy of individuals who visit our website (www.StarBrightElectricllc.com), interact with our services, or otherwise provide us with personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. It also describes your rights regarding your data and how you can exercise those rights.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site and services.

1. Information We Collect

We may collect information from you in various ways: directly, automatically, and through third parties.

1.1 Personal Information You Provide

This includes information you voluntarily provide:

Contact details: Name, email address, phone number, mailing address
Account information (if applicable): Username, password
Project details: Information about your property, uploaded photos, descriptions of services requested
Payment information: Billing address, payment method (processed securely by third-party payment processors)
Marketing preferences: Consent to receive email and SMS communications

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Device type and unique device identifiers
Browser type and version
Operating system
Referring website or source
Date and time of access
Pages viewed and time spent on pages
Clickstream data

This is collected via cookies, pixels, web beacons, and similar technologies.

1.3 Information from Third Parties

We may receive information from:

Advertising partners (e.g., Google, Meta)
Analytics providers (e.g., Google Analytics)
Payment processors
Lead generation tools

2. How We Use Your Information

We use your information to:
✅ Provide, operate, and maintain our services
✅ Process transactions and deliver requested services
✅ Communicate with you regarding estimates, projects, updates, and marketing promotions
✅ Personalize your website experience
Analyze site usage to improve our offerings
✅ Enforce our Terms of Service and prevent fraud
✅ Comply with legal obligations

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the EU/EEA, we process your information based on:

Contractual necessity (to provide requested services)
Consent (for marketing communications)
Legal obligations (e.g., tax laws)
Legitimate interests (to improve our services and website security)

You may withdraw your consent at any time by contacting us.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

4.1 Service Providers

Trusted third parties who assist us with:

Payment processing
Website hosting
Email delivery (e.g., Mailchimp, SendGrid)
SMS notifications (e.g., Twilio)
Analytics (e.g., Google Analytics)

All such providers are contractually bound to safeguard your information.

4.2 Legal and Safety Disclosures

We may disclose information:

To comply with legal obligations
In response to lawful requests by public authorities
To protect the rights, property, and safety of Star Bright Electric, our clients, and others

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Recognize repeat visitors
Store preferences
Measure site traffic and usage trends
Deliver targeted advertisements

5.1 Types of Cookies

Essential Cookies – Required for website functionality
Performance Cookies – Help us understand how visitors use our site
Advertising Cookies – Used by advertising partners to deliver relevant ads

You can manage cookies in your browser settings.

6. Your Privacy Rights

6.1 Rights for EU/EEA Residents (GDPR)

You have the right to:
✔ Access your data
✔ Request correction or deletion
✔ Restrict processing
✔ Object to processing
✔ Data portability

To exercise your rights, email us at [email protected].

6.2 Rights for California Residents (CCPA)

California residents may request:
✔ Disclosure of what personal information we collect
✔ Deletion of personal information
✔ To opt-out of the sale of personal data (we do not sell personal data)

Submit requests to [email protected] or call (609) 362-3488.

7. Data Retention

We retain personal data for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
Enforce agreements

8. Data Security

We use technical, administrative, and physical safeguards to protect your data. However, no method of transmission over the Internet is 100% secure.

9. International Data Transfers

If you access our services from outside the United States, please note that your data may be transferred to, and maintained on, servers located in the United States.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites.

11. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children. If we discover we have collected such data, we will delete it promptly.

12. SMS and Email Communications

By providing your phone number and email, you consent to receive communications from Star Bright Electric. Message and data rates may apply. To opt-out:

SMS: Reply STOP to unsubscribe
Email: Click “Unsubscribe” in any message

13. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Star Bright Electric LLC
Yardley, PA
📞 (609) 362-3488
✉️ [email protected]